Terms of Use

Last updated: 24 August 2026

These terms govern your use of the public website at thepuffins.ie. By using the website, you agree to these terms. If you do not agree, please stop using the website.

1. About this website

The website is operated by The Puffins, a video production studio based in Dublin, Ireland. You can contact us at [email protected].

The website presents our portfolio and general information about our services. It does not provide online ordering or payment, and submitting an enquiry does not create a contract. Any production engagement is governed by a separate proposal or agreement supplied before work begins.

2. Permitted use

You may browse the website and share links to public pages for lawful purposes. You must not attempt to disrupt or gain unauthorised access to the website; introduce malicious code; use automated requests in a way that impairs the service; misrepresent your identity; or use the website to infringe another person’s rights.

3. Intellectual property

Unless stated otherwise, the website design, text, graphics, showreels, photographs, and other original material are owned by or licensed to The Puffins and are protected by intellectual property law. Viewing the site does not transfer any rights to you.

You may not reproduce, adapt, publish, sell, license, or commercially exploit site material without prior written permission, except where the law expressly permits it. Rights in client brands, music, footage, platform players, and other third-party material remain with their respective owners.

4. Portfolio and third-party services

Portfolio material is provided to illustrate past creative work and does not promise an identical result for another project. Embedded media and external links are supplied for convenience. Third-party services such as YouTube, Vimeo, and Instagram operate under their own terms and privacy practices.

5. Accuracy and availability

We take reasonable care to keep the website useful and accurate, but public website information may become incomplete or out of date. We may update, suspend, or remove website content when reasonably necessary. Nothing on this site is legal, financial, or other professional advice.

6. Liability and mandatory rights

To the fullest extent permitted by law, we are not liable for losses caused solely by reliance on general website information, temporary unavailability, or third-party sites outside our control. Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

Nothing in these terms affects any mandatory rights you have under Irish or EU consumer law. Terms agreed for a specific production project will take priority over these website terms for that project.

7. Privacy

Our Privacy Policy explains how we handle personal data. Our Cookie Policy explains cookies, external media, and your privacy choices.

8. Governing law and contact

These website terms are governed by Irish law. This does not deprive consumers resident elsewhere of mandatory protections or access to courts that cannot lawfully be excluded. Questions about these terms can be sent to [email protected].